Tenants

At ACHL we are committed to providing a cultural and quality services to our tenants and communities. Our tenants and communities’ voices are the foundation of what we do and to deliver great homes and services, supporting communities and improving lives.

We follow the Australian National Community Housing Standards as a minimum quality benchmark to ensure we exceed customer expectations.

View and download ACHL Tenant Policies.

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Find out more about your payment options.

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Find out more about reporting a repair.

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Find out about feedback, appeals or complaints.

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